Terms & Conditions

Please read these terms and conditions carefully before using our courier service. If you have any questions or concerns, please contact us for clarification.

1. Service Agreement: By utilizing our courier service, you agree to the following terms and conditions which constitute a legally binding agreement between you and our company.
2. Delivery Services: We provide professional courier services for the transportation and delivery of packages and parcels. We strive to deliver items in a timely and secure manner, adhering to industry standards and best practices.
3. Package Specifications: Packages must meet the specified weight and size limits as communicated by our company. Any packages exceeding these limits may require additional charges or alternative shipping arrangements. We reserve the right to refuse service for any packages that don't meet the predetermined criteria.
4. Delivery Rates: Our delivery rates are determined based on factors such as package weight, size, destination, and service level. Please refer to our pricing guidelines for detailed information on rates applicable to your specific requirements.
5. Delivery Timelines: While we make every effort to ensure timely delivery, unforeseen circumstances such as weather conditions or other external factors may cause delays.
6. Liability and Insurance: We take utmost care in handling packages, but we are not liable for any damage, loss, or theft that may occur during normal transportation or delivery. We recommend obtaining appropriate insurance coverage for valuable or fragile items and leave a description of the item and handling instructions on the package.
7. Customer Responsibilities: Customers are responsible for providing accurate and complete information for shipping labels, including correct addresses and contact details. Any inaccuracies or omissions may result in delays or failed deliveries, and additional charges may apply for subsequent delivery attempts.
8. Prohibited Items: We strictly adhere to local, state, national, and international regulations regarding the transportation of prohibited or restricted items. Customers are responsible for ensuring that their packages comply with these regulations. We reserve the right to refuse service for items that violate these restrictions.
9. Payment Terms: Payment for our courier services is due as per the agreed-upon terms. We accept various payment methods, and late payments may be subject to additional fees or collection efforts.
10. Termination: Either party may terminate the courier service agreement with prior written notice. Any outstanding fees or charges must be settled upon termination.
11. Modification of Terms: We reserve the right to modify these terms and conditions at any time. Customers will be notified of any changes, and continued use of our courier service constitutes acceptance of the modified terms.